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Welcome to the Circle Health Group website. We've changed our name from BMI Healthcare. Just as before, we have thousands of specialists offering expert healthcare. Click here to find a specialist or a hospital near you.

Private GP appointment

We offer virtual and face-to-face private GP appointments from £30. Allowing fast access to specialised diagnostics like blood tests, x-rays, scans and consultations.

Doctor-looking-at-patients-knee

What type of private appointments do you offer?

Circle Health Group offers three types of private GP appointment through its 50+ network of hospitals in the UK plus its partners.

  1. Private face to face appointments
  2. Telephone appointments
  3. Video appointments

The first two (face to face and telephone appointments) are booked direct through Circle Health Group's online booking system, the latter (video appointments) are booked through our partnership with Livi.

All our doctors and GPs are registered with the General Medical Council and most also work within the NHS. They are all highly experienced, with many being clinical leaders in their respective specialist areas of medicine.


Face to face appointments

All face-to-face appointments are carried out in our state-of-the-art hospitals spread throughout the UK (Circle Health Group is the UKs largest private hospital group).

Your private GP will take a proactive and complete approach to your health, providing you and your family with quality ongoing medical care. They will offer personal, confidential advice and you will be given your own personal health record to help you keep track of your well-being.

State of the art hospitals

Your face-to-face private GP appointment service is offered within a modern, fully equipped hospital, allowing fast access to specialised diagnostics like blood tests, x-rays and scans.

Test results are usually available within 48 hours and if needed your GP can make an immediate referral to consultants and specialists at the hospital.


Telephone appointments

If you'd prefer, you can also speak to one of our GPs by telephone. Please contact Circle Health Group's dedicated appointments team on 0800 096 2694.


Video appointments

If you'd prefer to speak to a doctor remotely over video, we have partnered with Livi, who operate a 7 days a week service via an app. You can download the Livi app here. If your phone has a QR code reader, it's just a couple of clicks, or you can download it directly from the App Store or Google Play.

When you book your appointment through the app, use the coupon code BMI19 to receive a discount. At the time of writing, a Livi appointment is £30 including the discount and lasts up to 15 minutes.

Apart from the lower costs of seeing a doctor remotely, it also means you can book an appointment no matter where you live. You don't need to be near a hospital or practice and can talk to a registered GP from the comfort of your home.

Setting up the Livi app

After you've installed the app, it will ask you to set up your account. This will require proof of identity (this is for your safety). This is all done in the app, so all you will need is some form of photo ID such as your driving licence or passport.

The Livi service is not meant for emergencies. If you or the person you are helping are suffering from a suspected heart attack, stroke, difficulty breathing, seizure, heavy bleeding, having signs of sepsis such as slurred speech, shivering, discoloured skin, or any other life-threatening condition, please phone 999 immediately.

Your Livi GP can subscribe medication where necessary, but certain medicines cannot be subscribed this way. This includes controlled drugs such as tramadol, morphine, diazepam, gabapentin, pregabalin or sleeping tablets.

Sometimes a face-to-face appointment is necessary, especially for conditions such as ear infections, chest infections, urinary tract infections, and tonsillitis, in which case, please book a face to face appointment instead.

Booking a Livi appointment

Once you've registered with the app and are ready to book a video appointment, you will be taken through a series of steps, one of which is to take an optional photo of the condition you'd like help with, such as a skin condition or minor injury. Livi appointments are limited to one condition per appointment.

Livi's opening hours are 8am to 10pm Monday to Friday, and 8am to 4pm Saturday and Sunday.


Frequently asked questions about private GP appointments

Can I book a private GP appointment near me?

Yes. If you don't need a face-to-face appointment, then a call to a GP by video using our Livi service can usually be arranged within 30 to 60 minutes.

If you'd like to book a telephone call with a doctor, you can do this directly with us. Same day appointments are usually available or you can book in advance.

If a face-to-face visit is required, we have over 50 private hospitals across England, Wales, and Scotland to choose from. Use the booking button to find and select your nearest hospital.

Note that for your convenience, some of our hospitals also have a walk-in GP service. Please select your nearest hospital and phone for availability.

Can I choose whether I'm seen by a male or female doctor?

If you'd like to book a telephone appointment. You can choose from any of our GPs, male or female.

If you'd prefer to be seen face to face, available GPs for the hospital of your choice can be seen after you've selected your nearest hospital. Look for the GP service button on the hospital's home page.

Can I find out more about my GP before I book?

If you're choosing a telephone or face to face appointment, yes. Every Circle Health Group GP has a profile page where you can view their personal details, training, specialisms, qualifications, and experience.

All GPs in the UK must be registered with the GMC. The GMC's register is open to the public, which you can use to find out more. Here's the link: https://www.gmc-uk.org/registration-and-licensing/the-medical-register

How soon can I see a GP face to face?

No one can guarantee being able to see a GP face to face immediately, however, we always strive to have same day GP appointments available, and often it can be arranged within an hour or so.

Some of our hospitals have a walk-in GP service, in which case there is a good chance of being seen early. Please contact your nearest Circle Health Group hospital to check.

You can also book face to face meetings in advance using our online face to face appointment booking service.

How soon can I talk to a GP on the phone?

Because telephone consultations can be made throughout our entire hospital network, you are not restricted to any particular area, which means we can often arrange a telephone appointment with a GP very quickly and almost always the same day.

Use our online booking option to find availability and find out when the next appointment can be made. You can also contact Circle Health Group's dedicated appointments team on 0800 096 2694 at any time.

Can I have a video call with a GP instead?

Yes, you can. Using our partners, Livi, you can book with them direct using the coupon code BMI19 to receive a discount on their normal pricing and get a same day (often within an hour) video call with a registered GMC doctor.

See the detailed description of the Livi service above.

Can a private GP refer me to the NHS?

No, but one of Circle Health Group's GPs, Dr Christopher Seng says: "A private GP cannot directly refer a private patient to secondary care within the NHS, but they can write a letter of recommendation that the patient can take to their NHS GP. If the GP agrees with the diagnosis and recommendation, then a referral can be made."

Can I see the same GP I saw last time?

If you're booking directly with a Circle Health Group GP, then you can book with the same GP as many times as you like.

There may also be a discount for follow up appointments, but there are restrictions to this. Please contact your local Circle Health Group hospital for more details.

How quickly can I see a private GP?

It depends on the type of appointment you want, but in general, you can usually book a private GP appointment same-day no matter which service you choose.

Our Livi service is usually bookable within an hour, a face to face or telephone appointment direct with a Circle Health Group hospital can also be arranged within an hour or two, and there is always our walk-in service available from some of our hospitals.

You can check on your options by calling your nearest Circle Health Group hospital.

Remember that if it's an emergency, then you need to use the NHS 999 emergency service instead.

If I need further treatment, can I choose where I go?

Yes. The choice is entirely yours. Your GP can help by writing a referral or recommendation letter depending on your condition and circumstances and will discuss all the options with you during your visit or call if you've opted for a face to face or telephone appointment.

Will my GP know I've visited a private GP?

Your visit and what you discuss with your GP is confidential, and your GP will never disclose any information without your approval unless they believe that you may harm yourself or other people. This is standard procedure across all medicine, whether private or public.

However, we do encourage you to make your registered NHS practitioner aware of any major health issues you have.

How long will my private GP visit last?

Telephone or face to face visits can last up to 30 minutes (although some hospitals do allow 15-minute calls at a reduced rate).

Livi video calls last up to 15 minutes.

Are tests included in the cost of my GP visit?

No. The cost of your GP visit, telephone appointment, or video call is for consultation and professional advice only, although it does include the cost of writing a prescription if deemed necessary.

The cost of fulfilling the prescription is not covered and varies according to the cost of the medication prescribed.

You may want to ask your private GP for a recommendation letter you can take to your normal GP if the cost of medication is prohibitive and it is on the approved NHS medication list.

Can private GP services issue prescriptions?

Yes. All GPs can issue prescriptions. However, a private prescription is different from an NHS prescription. Your GP will discuss this with you during your visit if you need a prescription for medication.

If I'm given a private prescription, where can I take it to be fulfilled?

Pretty much any pharmacy will fill a private prescription just as though it was an NHS prescription, but the cost will vary.

Are Covid 19 restrictions in place for GP appointments?

Please see our latest information on Covid 19 for visitors and patients.

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