FOR THE ATTENTION OF OUR PATIENTS
Applicable for the period - 30th June at 8pm until Monday 4th July at 8am inclusive.
Please note that due to an upgrade to our telephone and Wi-Fi systems, you may experience some difficulty in contacting us during the above timescale
Specifically, all phone lines will be down between 8pm on Thursday 30th June until 5pm on Friday 1st July and so please use 07715 808527 only for all calls into the hospital.
If you send an email during this time, then please bear with us and we will get back to you as soon as possible.
Finally, if you are attending the hospital during this period, as there could be times when there is no Wi-Fi, it may impact on the effectiveness of your phone or tablet and so we recommend you either download content in advance or bring a book or other reading material.
Please be assured that we will be working to maintain minimum disruption to your visit but if you have any questions then please do bring them to our urgent attention.
Welcome to The Ridgeway Hospital
Established in 1984, we have an excellent reputation for providing rapid access to diagnosis and treatment for routine and complex conditions.
Our hospitals remain open and treating patients. We are working hard to keep our services running as normal, and have added additional safety measures and checks to help protect our patients and staff. You can continue to book new consultations with us, and we look forward to welcoming you into our hospital.
The Ridgeway Hospital has 50 beds. All patient rooms offer the privacy and comfort of en-suite facilities, TV and telephone, Equipped to a high standard, the rooms provide a relaxed and comfortable environment, conducive to rapid recovery and convalescence.
The Ridgeway Hospital is home to an Imaging Suite that offers a full and extensive range of services, including a 1.5T MRI Scanner, and a CT scanning facility.
The physiotherapy department incorporates fitness, health screening and wellbeing, along with a large, well equipped gymnasium and hydrotherapy pool.
The hospital has three theatres, one of which is home to a Stryker Nav Suite which is a completely integrated computer assisted surgery solution with a ceiling-mounted camera that tracks instrumentation.
In 2021 we refurbished our Endoscopy Suite to offer our patients a dedicated endoscopy facility in a calm and welcoming atmosphere, with patient privacy at the forefront of its design.
The Ambulatory Day Care Suite which we opened in January 2022, has been developed in line with modern healthcare needs, whereby techniques have improved so much that people who might overwise have needed an overnight stay after their surgery can now be offered aftercare treatment in a comfortable environment, before returning home the same day.
Our facilities at the hospital enable our consultants to undertake a wide range of procedures from routine investigations to complex surgery. This specialist expertise is supported by caring and professional medical staff, with dedicated nursing teams, and a Resident Medical Officer on duty 24 hours a day, providing care within a friendly and comfortable environment.
The Ridgeway offers free parking for patients. We recommend that you allow more time to find a space during peak hours due to high demand on our hospital at this time.
| Department | Contact Number |
|---|---|
| Physiotherapy | 01793 816016 |
| Imaging | 01793 816012 |
| Enquiries | 01793 814848 |
Our latest Patient Satisfaction scores*
- 96.4% of patients said they were likely or extremely likely to recommend us to their friends and family
- 96.3% of patients said the quality of their care was very good, or excellent
- 94.7% of patients said their expectations were met or exceeded
We are proud of our patient care and work hard to make each patient's time with us as pleasant as possible. Our patient satisfaction survey is an important indicator of how well we achieve this and we monitor the results very closely.
*During the period of January to December 2020, The Ridgeway Hospital received 1,127 long form patient questionnaires.
Medication prescribed for NHS patients receiving treatment or consultations at Ridgeway Hospital will reflect the medicines included within the Local Health Economy formulary. Details of the formulary document can be found here. Circle Health Group sincerely thank the Pharmacy team for their permission to use this reference.
To find out more about NHS Choose & Book programme please speak to your GP or contact the NHS Telephone Appointments Line on 0345 608 8888 with your Unique Booking Reference Number (UBRN), which is given to you by your GP.
NHS Choose & Book Clinics:
- Adult Cataract Clinic
- Adult Colorectal Clinic
- Adult Foot & Ankle Clinic
- Adult General ENT Clinic
- Adult General Urology
- Adult Gynaecology Clinic
- Adult Hand & Wrist Clinic
- Adult Hernia Repair
- Adult Hip Clinic
- Adult Knee Clinic
- Adult Shoulder & Elbow Clinic
- Adult Spinal Clinic
Discover our fixed price packages which include an initial consultation, treatment and aftercare.
