Below are some commonly asked questions about our services.
Can I choose whether I'm seen by a male or female doctor?
You can choose from any of our GPs, male or female.
Can I see the same GP I saw last time?
If you're booking directly with our enquiry centre via telephone or if you book online, then you can choose the same GP as many times as you like.
If I need further treatment, can I choose where I go?
Yes. The choice is entirely yours. Your GP can help by writing a referral or recommendation letter depending on your condition and circumstances and will discuss all the options with you during your visit. Shirley Oaks Hospital also offers direct access to a consultant of your choice in a wide range of specialities and your GP will be able to refer you to their next available appointment, should you choose to continue your treatment with us.
Will my GP know I've visited a private GP?
Your visit and what you discuss with your GP is confidential, and your GP will never disclose any information without your approval unless they believe that you may harm yourself or other people. This is standard procedure across all medicine, whether private or public. However, we do encourage you to make your registered NHS practitioner aware of any major health issues you have.
How long will my private GP visit last?
New visits last either 15 or 30 minutes and follow-up appointments last 15 minutes.
Are tests included in the cost of my GP visit?
No. The cost of your GP visit is for consultation and professional advice only, although it does include the cost of writing a prescription if deemed necessary.
The cost of fulfilling the prescription is not covered and varies according to the cost of the medication prescribed. You may want to ask your private GP for a recommendation letter you can take to your NHS GP if the cost of medication is prohibitive and on the approved NHS medication list.
Can private GP services issue prescriptions?
Yes. All GPs can issue prescriptions. However, a private prescription is different from an NHS prescription. Your GP will discuss this with you during your visit if you need a prescription for medication.
If I'm given a private prescription, where can I take it to be fulfilled?
Most pharmacies will fill a private prescription just as though it was an NHS prescription, but the cost will vary.