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Shirley Oaks Hospital

Shirley Oaks Hospital offers treatments and services for those who live in Croydon, Surrey and further afield.

Rating: 4.5

600+

4.7 star rating by Google reviews

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About us

Shirley Oaks Hospital originally opened to the public in 1986, and today is a part of Circle Health Group - the UKs largest independent healthcare provider.

Located in Shirley Oaks Village on the outskirts of Croydon, the hospital offers treatments and services ranging from Dermatology to Orthopaedics.  We see many patients from local areas such as Sutton, Banstead, Purley and Wallington, as well as a number of patients from further afield including Kent and Surrey. People travel to us to seek the expertise of our experienced consultants, and to make the most of our great facilities and compassionate team of healthcare professionals.

At Shirley Oaks Hospital, we are dedicated to providing exceptional healthcare services with a personalised touch. Our purpose-built facilities, state-of-the-art imaging and diagnostic centre, experienced medical staff and our commitment to patient-centred care should make us your first choice for healthcare needs.

Our philosophy is to provide the high quality, safe and compassionate care our patients need and expect. We believe that this is what matters the most to all of our patients and their loved ones. We want to emulate those standards at every opportunity, to reassure you that your care is safe in our hands.

Behind the success of Shirley Oaks Hospital is a dedicated team of healthcare professionals renowned for their expertise and compassion. All of our consultants, nurses, and support staff are leaders in their fields, working together to provide you with the best care possible.

Please note that we can only see patients aged 18 and over.

Prices

Discover our fixed price packages and find out more about the costs of some of our most common procedures.

Please be aware that the prices on our website are a guide price. Your final price will be confirmed in writing following your consultation and any necessary diagnostic tests.

Contact numbers

Discover more about our comprehensive services, schedule an appointment, or learn how we can support your health and well-being. Thank you for choosing Shirley Oaks Hospital as your healthcare destination. Your health is our priority.

Department Contact Number
Physiotherapy 020 8655 5518
Imaging 020 8655 5517
Self-Pay Team 020 8655 5505

Patient satisfaction

Our latest Patient Satisfaction scores*

  • 99.0% of patients said their overall experience of our service was good, or very good
  • 97.7% of patients said the quality of their care was very good, or excellent
  • 97.7% of patients said their overall experience of the nursing care was very good or excellent

We are proud of our patient care and work hard to make each patient's time with us as pleasant as possible. Our patient satisfaction survey is an important indicator of how well we achieve this and we monitor the results very closely.

*During the period of January to December 2022, Shirley Oaks Hospital received 2,148 completed Inpatient/Day Case patient surveys.

Hospital departments. Covering all areas of the body Need help?

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    Your private healthcare journey

    Every stage of your care with us, from diagnosis to recovery, is focused on you. We want to give you the best possible experience, with fast access to treatments and no waiting lists

  • Consultant in scrubs

    Choose your consultant Find the right one for you

    We work with leading consultants offering NHS and private treatments across a wide range of medical services

Where are we? Easy to find and easy to get to Get directions on Google Maps

GOOGLE MAP

Car

Outside London - From the M25, exit at junction 6. Take the first exit left, at the roundabout onto the A22 heading towards Caterham. On the A22, continue to a roundabout and take the third exit right, onto Hillbury Road. Continue briefly on Hillbury Road and take the left hand fork onto Tithepit Shaw Lane. Continue to the end and turn left onto Limpsfield Road (B269). Continue for approximately one mile to a roundabout and take third exit, right, onto the Addington Road heading towards Selsdon. Continue through the traffic lights, at which point the road name changes to Selsdon Park Road (A2022), continue for about two miles to a roundabout. At the roundabout take the first exit onto Gravel Hill (A212). Just before you reach the top of the hill, bear right onto A215 onto Shirley Hills Road. Proceed to roundabout and continue straight over (keep in middle lane). Proceed to roundabout and continue straight over onto Shirley Road. Take second turning on right into Primrose Lane. Continue for approximately half a mile and take left turn into Poppy Lane.

From London - Follow the A232 heading towards West Wickham. From the Wickham Road take the second turning on the left Shirley Oaks Road, and continue for approximately half a mile, turning into Poppy Lane on your right.

Train

East Croydon Station and Bromley South Station are both situated in close proximity, and taxis are available from outside both stations.

Bus

From East or West Croydon Bus Station the 367 bus stops approximately 5 minutes away from the hospital (Poppy Lane) on foot. From East Croydon BR Station, bus numbers 119, 466, 198, 130 can be taken, although a 20 minute walk to the hospital is required.

Frequently asked questions and other useful information

We want to make it as easy as possible for you to find the information you need, so we've gathered a list of frequently asked questions about our hospitals and services

  • We offer flexible payment options via Chrysalis Finance, making private healthcare more affordable than you'd think. You can find more details here.

  • You will need to call the hospital you have booked your appointment with. To do this, you can find the phone number to your hospital on your appointment letter. 

  • Please call the hospital where the patient is admitted, press zero for switchboard, and they will transfer your call to the patient’s room, or put you in touch with a nurse or a ward.
  • Yes, our hospitals have free WiFi access for our patients and visitors. 
  • Once your appointment is booked, you can request to receive a confirmation email or letter with all the necessary information. To find the confirmation email, please search your email inbox for any message from [email protected].

    You will also receive a text reminder 48 hours prior to your appointment with all the details you need. Please note that this will not be sent if the appointment is booked within 48 hours of the appointment date.

Still not answered your question?

Read our full FAQs here

Our reviews. What our patients say More reviews

  • Rating: 5 stars

    My experience was very good! My appointment times were always met, and the staff experienced and friendly - from reception to consultants.

    Fred - Google review
  • Rating: 5 stars

    Excellent care, short waiting times, really polite staff and an overall joy to be seen at the hospital.

    Kashmir - Google review
  • Rating: 5 stars

    I felt very well cared for. Staff were very respectful, kind, and professional. The catering staff made my husband a sandwich which was very thoughtful.

    Sarah - Google review
  • Rating: 5 stars

    All the staff took very good care of me... I am grateful to everyone who helped me before, during and after the procedure.

    Vica - Google review

More about Shirley Oaks Hospital

    • An Overview of the facilities at our hospital 

      Our commitment to your health is evident throughout our modern equipment and private facilities. These resources empower us to make accurate diagnoses and offer evidence-based treatments, ensuring the highest quality of care. All this is easily accessible to patients in and around South London and Surrey.

      Patient Experience
      We understand that a positive patient experience is integral to your healing and recovery. From the moment you step into our facility, you'll find a warm, welcoming atmosphere, comfortable accommodations, and care tailored to your needs.

      On arrival at Shirley Oaks Hospital, you will be welcomed by our friendly reception staff. A member of the team will take you to your room and explain all the room facilities to you. We provide a variety of services to make your stay as pleasant as possible. Your care and comfort, together with peace of mind, are our priority.

      We admit patients for a wide range of medical and surgical procedures. All patients are admitted under the care of a Consultant Surgeon or Physician of their choice. The hospital is able to draw on the expertise of these experienced consultants who chose to bring their practice to the hospital.

      The hospital has 18 beds. With our top priority being your safety and peace of mind, all rooms offer privacy and comfort with ensuite facilities and Freeview TV.

      There is immediate, 24-hour access to nursing support via the call system and all rooms are supplied with piped oxygen and suction.

      We have 3 theatres, a JAG-accredited endoscopy suite, an onsite physiotherapy department with a gym, a brand-new state-of-the-art imaging and diagnostics centre as well as an Ambulatory Care Unit. Shirley Oaks has recently benefitted from significant investment and will continue to as part of the hospital’s plans to expand and upgrade the facility.

      The hospital offers a wide variety of culinary choices from an à la carte menu and all dietary preferences are catered for; we pride ourselves in taking care of you while you recover. Visiting hours are flexible and visitors can also enjoy meals on-site as well.

      We also have a large car park that is free for patients and visitors to the hospital.

    • Shirley Oaks Hospital is an 18-bed hospital situated in Croydon and is easily accessible from London and the Southeast including Surrey.

      The hospital offers the privacy and comfort of ensuite facilities, Freeview TV and free parking for patients and their visitors. The hospital has 3 theatres, an endoscopy suite with minor procedures theatre and a pharmacy department. The hospital also has an imaging suite with X-ray, MRI, CT, Ultrasound and Mammography.

      These facilities, combined with the latest in technology and on-site support services, enable our consultants to undertake a wide range of procedures from routine investigations to complex surgery.

      Medication prescribed for NHS patients receiving treatment or consultations at Shirley Oaks Hospital will reflect the medicines included within the Local Health Economy formulary.

      To find out more about the NHS Choose & Book programme please speak to your GP or contact the NHS Telephone Appointments Line on 0345 608 8888 with your Unique Booking Reference Number (UBRN), which is given to you by your GP.

      NHS Choose & Book Clinics

      • Adult foot & ankle
      • Adult gynaecology
      • Adult hernia repair
      • Adult knee
      • Adult large intestine
      • Adult cataract
      • Adult hip
      • Adult colorectal
      • Adult general urology
      • Adult hand & wrist
      • Adult gastroscopy
      • Adult surgery for prolapsed intervetebral disc
      • Adult pain management
      • Adult cholecystectomy
      • Adult shoulder & elbow
      • Adult vasectomy
    • Community involvement 

      We believe in giving back to the community that has entrusted us with their healthcare needs. Our hospital actively supports our local neighbourhood community care charity as well as partnerships with local community clubs and organisations.

      Accreditations and Certifications

      Shirley Oaks Hospital is proud to maintain the highest standards of quality and safety. Our accreditations and certifications reflect our commitment to excellence in healthcare. We also take our employee wellbeing seriously and believe if we look after our staff they look after you.

      Your Trusted Healthcare Partner

      Whether you seek specialised medical treatment, surgical care, diagnostic services, or preventive health measures, Shirley Oaks Hospital is here to support your healthcare journey. Our unwavering dedication ensures that you and your loved ones receive the attention and treatment you deserve.

Hospital Gallery

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