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Mount Alvernia Hospital

Mount Alvernia Hospital welcomes patients from Guildford, Cranleigh, Haslemere, Horsham and further afield for treatments, imaging, surgery and other private healthcare services. 

Rating: 5

450+

4.8 star rating by Google reviews

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About us

Opened as a nursing home by a group of Franciscan Sisters in 1935, Mount Alvernia has a long, rich history of treating patients in the Guildford area.  Over the years, it has significantly expanded and, in 2022, the hospital became the first private healthcare provider in Surrey to offer robotic surgery for joint replacements. 

We provide a wide range of acute elective and urgent surgical and medical services for adult patients on an outpatient, day-case or inpatient basis.  The hospital consists of:

o 3 operating theatres
o 47 overnight beds
o 6-bay Ambulatory Care Unit for endoscopy and minor operations 
o St Martha Centre, which provides nine rooms and six pods for chemotherapy and cancer treatments, as well as Radiotherapy from Genesis Care
o Imaging department which includes PET-CT and nuclear medicine
o On-site Pharmacy
o Pathology lab
o Dedicated private GP service, enabling quick onward referrals to consultant experts.

Mount Alvernia has BUPA Breast Care, Bowel Care and Living Well with Cancer accreditations, has recently achieved a 5* Macmillan Quality Environment Mark outcome and is rated Good by the CQC.  

Over 200 consultants see patients from our recently refurbished outpatient consultation rooms.  But most importantly, we constantly receive exceptional patient feedback as reflected in our 4.8* Google review ranking and our overall feedback scores: in our most recent survey, 99.4% of patients said that the quality of their care was either good or excellent and 99% of patients said their overall experience of our service was good or very good.

We also have a resident medical officer (RMO) who is available 24 hours a day to ensure that patients are safe and care for at all times. Should your care needs change following surgery or treatment, we may need to transfer you to another hospital. This will either be to an NHS or another Circle hospital. Transfers of care only take place when absolutely necessary.

Prices

Discover our fixed price packages which include information about the cost of surgery (if applicable), your initial consultation, treatment and aftercare.

If you are paying for treatment yourself, we offer flexible payment options to help you spread the cost over months, or even years.

You can use our repayment calculator to find out what these instalments might be.

Patient satisfaction

Our latest Patient Satisfaction scores*

  • 97.8% of patients said they were likely or extremely likely to recommend us to their friends and family
  • 98.2% of patients said the quality of their care was very good, or excellent
  • 98% of patients said their expectations were met or exceeded

We are proud of our patient care and work hard to make each patient's time with us as pleasant as possible. Our patient satisfaction survey is an important indicator of how well we achieve this and we monitor the results very closely.

*During the period of January to December 2020, Mount Alvernia Hospital received 1,135 long form patient questionnaires.

Hospital departments. Covering all areas of the body Need help?

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    Your private healthcare journey

    Every stage of your care with us, from diagnosis to recovery, is focused on you. We want to give you the best possible experience, with fast access to treatments and no waiting lists

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    Choose your consultant Find the right one for you

    We work with leading consultants offering NHS and private treatments across a wide range of medical services

Where are we? Easy to find and easy to get to Get directions on Google Maps

GOOGLE MAP

Car

From the M25, exit the motorway at junction 10 (signed to London S.W./Guildford/Kingston) and follow the A3 (S). Leave the A3 at the Burpham exit and join the A3100 (London Road). Follow the A3100 over five roundabouts. At the next traffic lights turn left into Waterden Road and cross Epsom Road into Harvey Road. The hospital can be found on the left at the top of Harvey Road.

From the A3 Northbound (to Portsmouth) take the Guildford (A322) exit. At the roundabout take the second exit (A25). Remain on the A25 and at the third traffic lights turn right into Stoke Road, sign posted to Guildford College. Remain on Stoke Road over one roundabout and at the second set of traffic lights turn left into York Road. Go straight through the next two traffic lights, first onto Waterden Road, then onto Harvey Road.

Please note there is limited on-site parking at the hospital, but there are a number of pay and display roadside parking bays outside the hospital.  Additional public car parks are available in Sydenham Road (10 minute walk) and Bright Hill (5 minute walk). 

Train

Guildford Station and London Road Station are on the main London Waterloo Line. Taxis are available outside both stations. For further information, call the National Railway Information Line on 03457 48 49 50 or visit www.nationalrail.co.uk.

Frequently asked questions and other useful information

We want to make it as easy as possible for you to find the information you need, so we've gathered a list of frequently asked questions about our hospitals and services

  • We offer flexible payment options via Chrysalis Finance, making private healthcare more affordable than you'd think. You can find more details here.

  • You will need to call the hospital you have booked your appointment with. To do this, you can find the phone number to your hospital on your appointment letter. 

  • Please call the hospital where the patient is admitted, press zero for switchboard, and they will transfer your call to the patient’s room, or put you in touch with a nurse or a ward.
  • Yes, our hospitals have free WiFi access for our patients and visitors. 
  • Once your appointment is booked, you can request to receive a confirmation email or letter with all the necessary information. To find the confirmation email, please search your email inbox for any message from [email protected].

    You will also receive a text reminder 48 hours prior to your appointment with all the details you need. Please note that this will not be sent if the appointment is booked within 48 hours of the appointment date.

Still not answered your question?

Read our full FAQs here

Our reviews. What our patients say More reviews

  • Rating: 5 stars

    Every single member of staff I've had contact with, whether clinical or admin, have been polite, courteous, helpful and most importantly caring. Incredible patient (customer) service.

    David - Google review
  • Rating: 5 stars

    The atmosphere was calm and the staff were professional, polite and friendly. I felt safe, comfortable and totally at ease. Best hospital experience ever.

    Julia - Google review
  • Rating: 5 stars

    The staff are absolutely amazing, friendly, helpful and really make you feel like they enjoy working there. I am very very happy to recommend such a special hospital.

    Lisa - Google review
  • Rating: 5 stars

    As always a fantastic experience at Mount Alvernia. Cannot fault the service. By far the best private hospital I have experienced.

    Nat - Google review

More about Mount Alvernia Hospital

    • An Overview of the facilities at our hospital 

      At Mount Alvernia Hospital we have access to private facilities and modern equipment, including a robot for joint replacements, for patients in Surrey, West Sussex and Hampshire.

      Our private healthcare facilities and support services enable private consultants to undertake a wide range of procedures from routine investigations to complex surgery. This specialist expertise is supported by caring, professional medical staff, with dedicated nursing teams and Resident Medical Officers on duty 24 hours a day, providing care within a friendly and comfortable environment.

      The hospital has:

      • 3 operating theatres
      • 39 overnight beds
      • 6 bay endoscopy / minor ops Ambulatory Care Unit
      • 9 bed / 6 pod oncology department for private cancer care
      • Imaging department which includes PET CT and nuclear medicine
      • 17 outpatient consulting rooms, including two in St Martha Centre

      The Imaging department offers the latest in imaging technology for X-ray, MRI and CT scanning, ultrasound and bone densitometry (DEXA) screening. We also offer nuclear medicine diagnosis and testing, including PET CT. Find out more about our private Imaging facilities.

      The Physiotherapy department is staffed by a team of Chartered Physiotherapists and has a spacious, fully equipped exercise area and five private treatment rooms. In addition to general physiotherapy treatments, we offer specialist services including sports injury - with computerised muscle testing - shockwave therapy, back and neck care, Women's Health including bladder dysfunction, domiciliary physiotherapy and occupational therapy. Find out more about our private Physiotherapy service.

      Our well-established Cardiology department offers diagnostic tests including resting and stress electrocardiograms, echocardiograms, carotid artery ultrasound scanning and pharmacological stress testing for those patients who cannot exercise on a treadmill. Read about our private Cardiology service.

      The hospital also has a spacious Ambulatory Care Unit which offers excellent facilities and includes two endoscopy/minor operations rooms, a six-bay recovery area, a consulting room and a minor procedures room for gynaecology and urology.

      We have a Pathology team on site offering fast, reliable on-site diagnosis for a wide range of pathology investigations. Test results are available to your Consultant or GP on the same day by e-mail. No booking is required for Pathology, and the team offer a walk-in service, but you'll need a referral prior to your appointment. Email the Pathology team or call 01483 442682 for further information about tests that we offer. 

      Pathology opening hours:

      • Monday - Friday: 9.00am - 5.00pm (last appointment 4.45pm)

      For your convenience, we also have a Pharmacy on site.

    • Mount Alvernia Hospital in Guildford, Surrey is part of Circle Health Group, Britain's leading provider of independent healthcare. Our commitment is to quality and value, providing facilities for advanced surgical procedures together with friendly, professional care. You can come to Mount Alvernia Hospital even if you're an NHS patient - to find out more about the NHS Choose & Book programme please speak to your GP or contact the NHS Telephone Appointments Line on 0345 608 8888 with your Unique Booking Reference Number (UBRN), given to you by your GP.

      NHS Choose & Book Clinics for adult patients:

      • Nose and throat
      • Gastroenterology
      • General surgery, including cholecystectomy, hernia, lumps and bumps
      • Gynaecology, including colposcopy
      • Orthopaedic hand & wrist diagnosis and treatment
      • Orthopaedic hip problems: diagnosis and treatment
      • Orthopaedic knee problems: diagnosis and treatment
      • Orthopaedic shoulder and elbow: diagnosis and treatment
      • Pain management
      • Urology

      Medication prescribed for NHS patients receiving treatment or consultations at Mount Alvernia Hospital will reflect the medicines included within the Local Health Economy formulary. For details of the formulary content please click here which directly connects to the document. Circle Health Group sincerely thank the Pharmacy team for their permission to use this reference. 

Hospital gallery

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