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Services for patients with hearing and balance difficulties.

Audiology is the study of hearing and balance. It is required to assess, diagnose and treat people with hearing and balance difficulties. These issues include hearing loss, tinnitus, dizziness and other distressing disorders.

Hearing loss can be permanent or temporary. It is often associated with ageing, although it can happen to younger people too. According to the charity RNID, 12 million adults in the UK experience hearing loss, which is equivalent to one in five. RNID has suggested that loss of hearing can lead to withdrawal from social situations and depression.

Tinnitus occurs when you hear sound that is not coming from an outside source – this can be in the form of a ringing, buzzing, or another noise. The British Tinnitus Association estimates that over seven million adults in the UK live with tinnitus.

Problems with balance and dizziness are often caused by issues with your inner ear. As you can imagine, these conditions can be debilitating and distressing. They can interfere with your ability to communicate and move around, causing confusion, nausea and vertigo.

At our hospitals, we are proud to facilitate Consultant audiologists who can help test, diagnose, and treat or manage hearing loss, tinnitus and balance problems to help improve your quality of life.

If you notice any difficulty with your hearing, either in one ear or both, speak to your GP. They will be able to assess your condition and refer you to an audiologist, who can conduct a full investigation.

You should schedule an audiology consultation if:

  • You have difficulty hearing when there’s noise in the background;
  • You hear voices mumbled or slurred;
  • You find it hard to follow conversations;
  • There is a feeling of pressure in your ear;
  • You get dizzy, and if
  • There are ringing or buzzing sounds in your ear.

These symptoms may be caused by one of the following conditions, which can be treated by your Audiologist:

Earwax build-up

Earwax build-up can happen when your ears are narrow or damaged, and the wax hardens and cannot fall out on its own. It can also be caused by skin conditions, or inflammation of your outer ear.

Ear infections

Infections of your outer ear can be caused by bacteria irritating the skin of the ear canal. Middle and ear infections tend to happen when you have a cold of flu and affects the Eustachian tube – the tube that runs behind your eardrum to the back of your nose.

Perforated eardrum

Infections, injuries, changes in pressure and extremely loud noises can all cause your eardrum to tear.

Audiology treatment at our hospitals will be carried out by our multidisciplinary team, comprising of dedicated Consultants, nurses, and more.

Whether you have hearing loss, tinnitus or issues with balance and dizziness, our team will strive to reduce your symptoms through effective treatment.

Audiology consultation

An audiology consultation is usually recommended to test and diagnose issues, and there are a range of different hearing tests that can be done. For instance, a pure tone audiogram can establish your threshold of hearing, and additional tests can measure the presence of fluid in your ear or the stiffness of your eardrum.

Audiologists also work with Ears Nose and Throat (ENT) specialists to help you overcome problems including tinnitus and dizziness.

Tinnitus counselling

Tinnitus counselling can give you a greater understanding of what tinnitus is, and why it is heard. This can help you adopt new behaviours and reduce your awareness of tinnitus, therefore lowering your emotional response.

Tinnitus counselling could include relaxation advice, along with sleep hygiene information and bedside masking devices. Sound therapy may also be used – this involves using noise to make tinnitus less intrusive.

Booking your audiology treatment at our hospitals differs depending on your condition and recommended treatment option.

To get started, you can book a consultation online with one of our many experienced audiology Consultants. This is a simple and fast process. You can also book your consultation by calling 441413005009 or by making an email enquiry.

To familiarise yourself with the many treatment options for audiology issues that we offer, you can read our informative, in-depth treatment pages. This could help you to decide which treatment option might suit you best.

At your consultation, you will likely receive important diagnostic testing and discuss the right treatment option for you with your Consultant.

Specialists offering Audiology

Mr Jack Lancer

Consultant ENT Surgeon

MB ChB (Sheffield), LRCP MRCS, FRCS (ENT)(Eng)1984, DLO

Thornbury Hospital

View profile Book online

Professor Jaydip Ray

Consultant ENT Surgeon

PhD, MS, FRCS (Eng & Edin), DLO

Thornbury Hospital

View profile Book online

Mr John Maurice Hadley

Consultant ENT & Head & Neck Surgeon

MA (Cantab – Law) MBA BM BCh (Oxon) FRCS FRCS (Orl) CUEW

The Runnymede Hospital

View profile Book online

Mr Nicholas Clifton

Consultant ENT Surgeon


The Manor Hospital

View profile Book online

Mr Irfan Syed

Consultant ENT Surgeon


The Blackheath Hospital 1 more Chelsfield Park Hospital

View profile Book online

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Ways to pay

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Pay for yourself

Pay for yourself with our fixed price packages. This includes your pre-assessment, treatment, follow-ups and six months of aftercare.

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Pay with health insurance

We are widely recognised by health insurers. Ask your insurer about your cover and for an insurer pre-authorisation code.

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Spread the cost

Pay for yourself with monthly repayments spread over 12 months, interest-free (terms and conditions apply)

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