Woodlands Hospital

At Woodlands Hospital, we provide access to advanced modern equipment and private facilities for people in the North East of England. Our en-suite rooms are fitted with remote controlled flat screen televisions and inbuilt entertainment systems that can play CDs and DVDs, and we also offer internet access and movie channels. The hospital has 38 beds.

The hospital has a wide bore fixed MRI scanner, a fully equipped gymnasium, and an endoscopy unit, as well as two laminar flow theatres. We offer an extensive range of inpatient/day case (short stay) and outpatient services, supported by over 150 experienced consultants. We provide the very highest standards of modern medical care, and we are BUPA accredited for our breast care services.

All the staff here at Woodlands Hospital are committed to ensuring you are confident and comfortable with every aspect of your visit. Our matron is on hand to address any concerns you may have, and we have resident medical officers available 24 hours a day.

Our dynamic outpatients department accommodates over 150 consultants covering a wide range of specialities, many of which are able to be provided as a same-day investigation or procedure and / or a one-stop clinic including breast care, ENT, dermatology, ophthalmology, cosmetic procedures and general surgery. Additionally, a clinical treatment room is used for minor operative procedures, wound care clinics, and nurse led clinics.

A member of your healthcare team is always available to provide patients with food and refreshments, whilst special light meals are prepared for those patients who have undergone general anaesthetic.

We are happy to cater for patients and visitors who have special dietary requirements. Visitors are also welcome to join patients for meals in their rooms but there will be a small charge for this facility.

Ambulatory care (surgical day case unit)

A surgical day case is a patient who is admitted for an operation on a planned non-resident basis who still requires facilities for recovery. The whole procedure should not require an overnight stay in a hospital bed.

The benefits of day surgery include a shorter time away from family members, less anxiety due to the being in the comfort of your own home after surgery, and the possibility of recovery in a familiar setting, as well as:

• Facilitating speedier recovery
• Better outcomes as patients follow an evidence-based pathway of care
• The reduced risk of patients contracting hospital acquired infections as generally there are lower infection rates in day case units
• Patient satisfaction is high

Common procedures appropriate for day case or ambulatory care are routine and common surgical procedures such as surgery for cataracts, hernias, varicose veins, and hand conditions although many more procedures can be performed in day case units if the patients are prepared adequately.

We also have a resident medical officer (RMO) who is available 24 hours a day to ensure that patients are safe and cared for at all times. Should your care needs change following surgery or treatment, we may need to transfer you to another hospital. This will either be to an NHS or another Circle hospital. Transfers of care only take place when absolutely necessary.

Our latest Patient Satisfaction scores*

• 97.0% patients who said their overall experience of our service was very good or good
• 98.4% patients would be extremely likely or likely to recommend their consultant to their friends or family
• 96.9% patients who said their overall experience of the nursing care was excellent or very good

We are proud of our patient care and work hard to make each patient's time with us as pleasant as possible. Our patient satisfaction survey is an important indicator of how well we achieve this and we monitor the results very closely.

*During the period of January to December 2023, Woodlands Hospital received 2820 questionnaires from patients admitted for treatment.

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• 2^nd October, 6-8pm
• Hosted by Consultant Spinal Surgeon, Mr Dan Fagan

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