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4.9

(773)

Werndale Hospital

Our private hospital offers advanced services and treatments for patients living in Carmarthenshire and the surrounding areas

4.9

(773)

What can we help you find today?

healthcare assistant radiography

Location

Bancyfelin, Carmarthen, Carmarthenshire, SA33 5NT

Get directions
Phone

Reception: 01267 225600
Opening hours

Mon-Fri: 8am-5pm
Car parking

Car parking is available on-site

Werndale Hospital, part of Circle Health Group, offers excellent private healthcare treatment across a wide range of specialties in serene surroundings in Carmarthenshire. For over 32 years, the hospital has served patients from Carmarthenshire, Pembrokeshire, Ceredigion, Swansea, Neath Port Talbot, Bridgend, and Rhondda Cynon Taf. Werndale Hospital provides fast and convenient access to private treatment and services, encompassing orthopaedics, ophthalmology, general surgery, urology, ENT, gynaecology, and more. Our highly esteemed team of expert consultants and medical professionals provide caring, professional, and compassionate support throughout the patient journey. With dedicated nursing teams and a Resident Medical Officer available 24 hours a day, we prioritise patient safety within a welcoming and comfortable environment.

Werndale Hospital features two operating theatres, a comprehensive outpatient department, a diagnostic and imaging department with X-Ray, ultrasound, MRI services, and a dedicated physiotherapy team. Our state-of-the-art technology and on-site support services empower our consultants to perform a wide array of procedures, from routine investigations to complex surgeries. All patient rooms offer privacy, en-suite facilities, TVs, and nurse call bell facilities, ensuring comfort and peace of mind.

We also have a resident medical officer (RMO) who is available 24 hours a day to ensure that patients are safe and cared for at all times. Should your care needs change following surgery or treatment, we may need to transfer you to another hospital. This will either be to an NHS or another Circle hospital. Transfers of care only take place when absolutely necessary.

Discover our fixed price packages which include an initial consultation, treatment and aftercare.

If you are paying for treatment yourself, we offer flexible payment options to help you spread the cost over months, or even years.

You can use our repayment calculator to find out what these instalments might be.

Department - please note all hospital admin departments are open Monday - Friday 8am - 5pm	Contact Number
Outpatients appointments	01267 225 644
Imaging and Diagnostics	01267 225 666
Self-pay enquiries	01267 225 641

Alternatively, you can contact our National Enquiry Centre. Their phone lines are open:

Monday to Friday: 8am - 8pm

Saturday & Sunday 9am - 5pm

Our latest Patient Satisfaction scores*

98.1% patients said their overall experience of our service was good, or very good
98.9% patients would be likely or extremely likely to recommend their consultant to their friends or family
97.8% patients said their overall experience of the nursing care was very good, or excellent

We are proud of our patient care and work hard to make each patient's time with us as pleasant as possible. Our patient satisfaction survey is an important indicator of how well we achieve this and we monitor the results very closely.

*During the period of January to December 2025, Werndale Hospital received 1262 questionnaires from patients admitted for treatment.

What’s Changing at Werndale Hospital
At Werndale Hospital in Carmarthenshire, West Wales, we’re investing in a major redevelopment to give you the best possible care. Our improvements will help reduce waiting times, enhance your experience, and provide modern, welcoming spaces designed around your comfort. You’ll continue to receive high-quality, consultant-led care in a safe, contemporary environment.

The new extension will include:

Additional consulting and outpatient treatment rooms
A new theatre for surgery
Eight new en-suite patient bedrooms

Hospital remains fully open
While building work is underway, Werndale Hospital remains fully operational. All appointments, clinics, and surgeries are continuing as planned. Our dedicated team is working hard behind the scenes to keep any disruption to a minimum.

Access and parking
Temporary changes to hospital access are now in place. To keep things running smoothly:
The car park is manned by an attendant to manage traffic flow and ensure safe parking. Where possible, we encourage patients to consider being dropped off and to arrive just in time for their appointment.
New Entrance: Please use the temporary entrance near the front of the hospital, close to the car park entrance. Our car park attendant will guide you.
Reception: Once inside, our friendly reception team will be ready to help with any questions.

Coming for surgery
If you’re arriving for surgery, please use the temporary entrance. After check-in at reception, a member of our team will accompany you to the ward, ensuring you feel supported from the moment you arrive.

Saturday appointments
When you arrive at our reception, ring the call bell located outside the door, this is signposted. A member of our team will come to meet you.

Visiting hours
Monday to Saturday: Visitors are welcome until 6pm
Sunday: Visitors are welcome between 1pm and 3pm. If you need more flexibility, please speak to the ward team and they’ll do their best to help.

Noise and disruption
We’re doing everything possible to minimise disruption, but some noise is unavoidable during building works. We understand this can be unsettling, especially in a healthcare environment, and want to reassure you that our staff are here to support you. Construction is taking place during normal working hours (Monday to Friday, 8am–5pm), and we’re working closely with contractors to reduce the impact wherever possible.

Accessibility support
We’re committed to ensuring all patients can access the hospital safely and comfortably during this period. If you have specific access needs - such as mobility assistance or help navigating the new entrance - please speak to a member of staff when you arrive or contact us ahead of your visit on 01267 225 600. Our team is here to help.

Thank you
Thank you for your patience and understanding while this important work takes place. These changes are a vital part of our plans to improve private healthcare in West Wales and provide even better, faster access to care - now and in the future.

I'd like to pay for private medical treatment

As a private self-pay patient, you can access fast care at Werndale Hospital with no waiting lists

Private treatment costs
Spread the cost of your care

If you are paying for your own treatment, we offer flexible payment options that can help you spread the cost of private healthcare.

Read more
Looking for a private GP?

Book a private GP appointment now within minutes. Access face to face appointments with flexible times available, fitting in with your schedule instead of ours.

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Why wait for treatment?

When you go private, you get the care you need as soon as you need it. And with our monthly payment plans, self-pay private healthcare is more affordable than you think.

How it works

Choose your consultant Find the right one for you

We work with leading consultants offering NHS and private treatments across a wide range of medical services

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GOOGLE MAP

Get directions on Google Maps

From the West

Follow A40 to St Clears, at St Clears roundabout take 2nd exit to stay on A40 signposted Carmarthen, after 3 miles, take slight left, signposted Bancyfelin/Fox and Hounds pub. As you enter the village, the hospital entrance will be on your left.

From the East

Follow M4 to Junction 47 Pont Abraham roundabout, take first exit onto A48 to Carmarthen, from Carmarthen follow directions to A40 (St Clears), after 5 miles, take right turn off dual carriageway signposted Meidrim/Bancyfelin. Carry on straight down the road, through Bancyfelin village, until you see the hospital on the right-hand side.

From Mid Wales

Follow A40 to Carmarthen, from Carmarthen follow directions to A40 (St Clears), after 5 miles, take right turn off dual carriageway for Bancyfelin. Carry on straight down the road through the village, until you see the hospital on the right-hand side.

From Carmarthen Bus Station, take a taxi or bus to the hospital. National Express run coach services from Haverfordwest, Birmingham and London to Carmarthen. Journey time varies for direct and stopping services. Please visit the National Express website to plan your journey.

From Carmarthen Station, take a taxi or bus to the hospital. The closest train station, Carmarthen station, is on the West Wales line. Positioned on Station Road, it resides on the opposite bank of the river Towy from the town centre. Facilities include a taxi rank and a bus stop. Located just over 6 miles from Werndale Hospital, the station offers convenient access. Great Western operates multiple direct trains from London Paddington, travelling through Reading, Bristol, Cardiff, and Swansea. Please visit the Transport for Wales website to plan your journey.

Frequently asked questions and other useful information

We want to make it as easy as possible for you to find the information you need, so we've gathered a list of frequently asked questions about our hospitals and services

We offer flexible payment options via Chrysalis Finance, making private healthcare more affordable than you'd think. You can find more details here.
You will need to call the hospital you have booked your appointment with. To do this, you can find the phone number to your hospital on your appointment letter.
Please call the hospital where the patient is admitted, press zero for switchboard, and they will transfer your call to the patient’s room, or put you in touch with a nurse or a ward.
Yes, our hospitals have free WiFi access for our patients and visitors.
Once your appointment is booked, you can request to receive a confirmation email or letter with all the necessary information. To find the confirmation email, please search your email inbox for any message from [email protected].

You will also receive a text reminder 48 hours prior to your appointment with all the details you need. Please note that this will not be sent if the appointment is booked within 48 hours of the appointment date.

Still not answered your question?

Read our full FAQs here

Rating: 5 stars

From my initial consultation to my operation, every member of staff all made me feel at ease. I could not have had better care.

David - Google review
Google review
Rating: 5 stars

From the beginning before entering Werndale everyone was extremely helpful and gave me constant assurance and they were always there should I have any questions or queries.

John - Google review
Google review
Rating: 5 stars

My experience at Werndale Hospital was fantastic. All the staff were friendly, polite and professional. Nothing was too much trouble. I would highly recommend.

Kim - Google review
Google review
Rating: 5 stars

All the staff were attentive and made me feel at ease! They were friendly and easy to talk to. Easy to book, fantastic aftercare.

Ronald - Google review
Google review

- An Overview of the facilities at our hospital
  
  At Werndale Hospital we have access to modern equipment and private facilities for patients in Pembrokeshire, Carmarthenshire and Ceredigion. All patient rooms offer privacy and comfort of en-suite facilities, TV as well as nurse call bell facilities. The hospital has two operating theatres and a comprehensive outpatient department including x-ray, ultrasound, MRI and a physiotherapy department.
  
  These facilities combined with the latest in technology and on-site support services, enable our consultants to undertake a wide range of procedures from routine investigations to complex surgery. This specialist expertise is supported by caring and professional medical staff, with dedicated nursing teams and Resident Medical Officers on duty 24 hours a day, providing care within a friendly and comfortable environment.
  
  Mae Ysbyty Werndale yn rhan o Circle Health Group, sef darparwr mwyaf blaenllaw Prydain o ofal iechyd annibynnol a chanddynt bron i hanner cant o ysbytai ledled Prydain sy'n cyflawni llawdriniaeth fwy cymhleth nag y gwna unrhyw ddarparwr gofal iechyd preifat arall yn y wlad. Rydym yn ymrwymedig i ansawdd a gwerth gan ddarparu cyfleusterau ar gyfer gweithredoedd llawfeddygol blaengar ynghyd â gofal cyfeillgar, proffesiynol.
  
  Oherwydd y cyfleusterau hyn, y dechnoleg ddiweddaraf, a'r gwasanaethau cefnogi ar-y-safle gall ein hymgynghorwyr gyflawni nifer o weithredoedd meddygol gwahanol sy'n amrywio o archwiliadau arferol i lawdriniaethau cymhleth. Cefnogir yr arbenigedd gan staff meddygol gofalgar a phroffesiynol, timoedd o nyrsys ymroddgar a Swyddogion Meddygol Preswyl sydd ar ddyletswydd am 24 awr y dydd i ddarparu gofal o fewn cynefin sy'n gyfeillgar ac yn gysurus.