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Terms of use

By using the Website, you agree to be bound by these Terms and Conditions. You should read these Terms carefully before using the Website and if you are uncertain you should either contact  [email protected] or discontinue using this Website.

1. Registered Company:

Circle Health Group is a registered company (no. 2164270) established under and governed by English Law. The services described are provided in England and the statements made on this website are governed by English Law.

2. Use:

All material on this Website and unless otherwise specified belongs to Circle Health Group or its group companies. For the purposes of these Terms and Conditions, any reference to content includes (without limitation) information provided by Circle Health Group through the live chat and search functionality.

Except as stated in the paragraph below, the contents of this Website may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the express written permission of Circle Health Group. You may not remove any trademark, copyright or other proprietary notice.

You may print or download to disk the contents of an individual page of this Website for the purposes of private and personal non-commercial use. You may make an electronically stored, transient copy of the content of this Website for the purpose of viewing it while connected to the Internet only, however, you may only make one such copy of any content.

Unless specified otherwise, our Website is directed to people residing in the United Kingdom. We do not represent that content available on or through our Website is appropriate for use or available in other locations.

3. Warranty:

Circle Health Group try to make sure that information contained on this Website is as accurate as possible. However we give no warranty of any kind regarding the Website. Circle Health Group does not warrant the accuracy, completeness, currency, or reliability of any of the content or data found on this Website and Circle Health Group expressly disclaims all warranties and conditions, including implied warranties and conditions and those arising by statute or otherwise in law or from a course of dealing or usage in trade.

Information contained within this Website, including any information provided through the live chat and search functionality, is for information purposes only. It is not intended to amount to advice on which you should rely. If you have any questions or concerns relating to your health you should consult a healthcare professional.

We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

Hypertext links enable you to access other Websites on the Internet not owned by Circle Health Group. In providing these links, we do not endorse in any respect the contents of any other Website, nor do we accept any liability for any such contents. We will have no liability in respect of any material hyper-linked to our Website which includes, but is not limited to, material that may be misleading, inaccurate, defamatory, threatening or obscene or otherwise not in accordance with applicable law or regulations in force from time to time.

4. Liability:

Circle Health Group assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer or other equipment or other property on account of your access to, use of, or browsing in the Website. Except where it would be unlawful to limit our liability, in no event shall Circle Health Group be liable for any injury, loss, claim, damages, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost profits, sales, business or revenue; lost business opportunity, goodwill or reputation; lost savings or loss of anticipated savings) whether based in contract, tort, strict liability, breach of statutory duty or otherwise in connection with the use of, or inability to use, our Website or use of or reliance on any content displayed on our Website. The entire risk as to the quality, performance and use of this Website is with you. Any communications, messages and other information obtained while using the Website is obtained at your risk and you bear the entire responsibility for any losses that you may experience as a result of your use of our Website.

5. Indemnity:

You shall indemnify and keep Circle Health Group indemnified against all actions, claims, losses, costs (including all legal costs actually incurred or otherwise), damages and expenses that are suffered or incurred by Circle Health Group whether or not reasonable or otherwise foreseeable or avoidable which arise directly or indirectly from any breach or alleged breach by you of any of these Terms and Conditions.

6. Trademarks:

The display of any trademark on this Website does not imply that any licence has been granted by its owner. No trademark infringement is intended and no suggestion is made that the owner of the trademark endorses our product or services. Equally, our display of the trademark does not constitute an endorsement or approval by us of the trademark owner, its Website or its product and/or services.

No text or data mining, or web scraping or introduction of viruses

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Website or any services provided via, or in relation to, our Website. This includes using (or permitting, authorising or attempting the use of):

  • any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Website or any data, content, information or services accessed via the same; and
  • any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations;

This should be treated as an express reservation of our rights in this regard. This section shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our site. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

7. Data Protection and Privacy:

Your registration data and other information provided by you will be processed in accordance with our privacy notice.

8. Severability:

If any part of these Terms and Conditions for any reason is declared invalid by a court of competent jurisdiction, this will not affect the validity of any remaining part of the Terms and Conditions. Any such remaining part will remain in full force and effect as if the invalid part of the Terms and Conditions had been eliminated.

9. Termination:

Your access to and use of our Website may be terminated by us by notice with immediate effect at any time and for any reasons or no reason.

10. Changes to these Terms and Conditions:

We reserve the right to make changes to these Terms and Conditions at any time. Your use of the Website following such changes constitute your acceptance of these changes.

11. Changes to our Website:

We may update and change our Website from time to time to reflect changes to our products, our users' needs and our business priorities.

12. Entire Agreement:

These Terms and Conditions, together with those incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understandings or agreements (whether oral or written) regarding the subject matter.

13. Governing Law:

These Terms and Conditions shall be governed and interpreted in accordance with the laws of England and Wales.

14. Additional information:

  • Circle Health Group Terms and Conditions for Private Patients - Read more
  • Online Booking Terms and Conditions - Read more
  • Circle Health Group privacy notices - Read more

If you require any further information please email us or write to the Digital Marketing Department at:

Digital Marketing
1st Floor
30 Cannon Street