From the first moment you come to us to the moment you are discharged, we aim to make the process as speedy, convenient and reassuring as possible for you.
Referral
Your journey will start with a referral.
We accept referrals from GPs or health insurance providers, as well as from private patients who book a consultation directly.
We aim to arrange a private consultation for you within as little as 48 hours from referral or first contact, at a time that is convenient for you.
Consultation
During your initial consultation, which will last around half-an-hour, your consultant will talk with you about your specific circumstances and needs.
After a taking a thorough medical history and doing examinations, your consultant may request further investigations, such as blood tests and scans (X-ray, MRI, CT or ultrasound, dependent on the nature of the problem).
If these investigations are needed and a diagnosis cannot be made straight away, we will organise a follow-up appointment in around a week, at a time that is convenient for you.
Following their diagnosis, your specialist will go through your results in plain English, so you are able to make an informed decision on treatment.
Treatment and after-care
As detailed above, there is a range of treatment paths that your consultant might suggest.
Medical treatments can be obtained at our on-site pharmacy, while injections can be done in clinic by your consultant.
If more conservative routes have been exhausted, and you need surgery, this can normally be arranged in around two weeks.
Dependent on the treatment plan you have agreed, your consultant may see you for a follow-up a few weeks later to check on your progress (this will happen automatically in the case of surgery).