Information for case managers
The case manager is the person working with the patient, their solicitors/legal team, and insurance company to support them on their medical legal claim. The following content provides information on how we work with the case managers and patients.
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Dedicated point of contact for queries
Ability to answer questions and provide documents quickly.
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Detailed reporting and documentation
We provide detailed assessments and plans, to keep you informed.
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Regular meetings and updates on clients
We can schedule regular updates, to ensure you stay in the loop.
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Awareness of legal standards
Experienced at liaising with legal and insurance professionals
Case managers at Circle Rehabilitation
Circle Rehabilitation works in partnership with the client (the patient), family, and all professionals, including case managers, to develop an individual rehabilitation programme. We prioritise an open, honest relationship with all legal professionals involved and take a holistic approach to the care of each client, with an understanding and appreciation of their legal case.
Our approach is centred on the client's needs and goals. We believe in a collaborative process where case managers are integral to the rehabilitation journey and included at every step along the way. Case managers are invited to attend regular review meetings and are welcome to visit their clients at any time. This collaborative effort ensures that all stakeholders are engaged and working towards the best possible outcomes for the client.
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Collaboration and communication
Circle Rehabilitation understands the critical role that case managers play in the rehabilitation and litigation process. We maintain regular communication with case managers, providing updates and detailed reports on the client's progress.
Our team is experienced at working with clients undergoing litigation, ensuring that all parties are informed and aligned on the rehabilitation goals and outcomes.
We provide ongoing feedback to case managers regarding each client's recovery process. Regular updates demonstrate the client’s progress, helping case managers make informed decisions about the next steps in their care. We also support discharge procedures, ensuring a smooth transition from our facility to the next stage of recovery.
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Case management services
We have a dedicated link to case management services and a lead professional that is highly experienced in the field of case management. Our services include initial assessments, ongoing evaluations, and tailored rehabilitation plans. Costs for these services are available on request, ensuring transparency and clarity for all involved parties.
To streamline communication and ensure consistency, we assign dedicated points of contact for each case. These professionals are available to answer any questions, provide updates, and address any concerns that may arise during the rehabilitation process. This ensures that case managers, legal teams, and clients always have a reliable and knowledgeable resource available.
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Comprehensive assessment and reporting
We offer a comprehensive pre-admission assessment conducted by our multidisciplinary team (MDT). This assessment ensures that all aspects of the patient's needs are evaluated.
A detailed schedule is provided to allow each member of our MDT to meet and assess the patient.
Following this assessment, we provide an outcome report detailing recommendations and goals, including the proposed length of stay for either inpatient or outpatient rehabilitation.
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Legal and insurance liaison
Understanding the complexities of medical-legal claims, our team is well-versed in liaising with legal and insurance professionals.
We ensure that all documentation and reporting are thorough and meet the necessary standards for legal and insurance purposes.
This meticulous approach helps in facilitating a seamless integration of medical and legal processes.
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Holistic support and resources
At Circle Rehabilitation, we recognise that rehabilitation is not just about physical recovery but also about mental and emotional well-being. We offer a range of holistic support services, including psychological counselling, social work support, and peer support groups.
These resources are designed to address the comprehensive needs of our clients and to provide case managers with a full spectrum of tools to aid in the client's recovery.
By incorporating these holistic services, case managers can ensure a more integrated and effective rehabilitation plan for their clients.
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Advanced rehabilitation technologies
Our facility is equipped with advanced rehabilitation technologies that enhance the recovery process. These include virtual reality tools, robotic-assisted therapy, and real-time recovery monitoring systems.
By integrating these cutting-edge technologies into our rehabilitation programmes, we ensure that clients receive the most effective and innovative treatments available.
Case managers can feel confident that their clients are benefiting from the latest advancements in rehabilitation care.
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Customised rehabilitation plans
At Circle Rehabilitation, we understand that every patient’s journey is unique, and therefore, we prioritise creating customised rehabilitation plans tailored to each individual's specific needs. Our multidisciplinary team works closely with case managers to develop a personalised rehabilitation strategy that includes physical, occupational, and psychological therapies.
This bespoke approach ensures that every aspect of the patient’s recovery is addressed, from improving mobility and strength to enhancing cognitive function and emotional well-being.
By focusing on the individual’s unique circumstances and recovery goals, we maximise the effectiveness of the rehabilitation process, ultimately leading to better outcomes and a higher quality of life for our clients.
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Continuous professional development
At Circle Rehabilitation, we are committed to the ongoing professional development of our staff and external stakeholders. We regularly host workshops and training sessions that cater to the educational needs of case managers, legal professionals, and healthcare providers.
These sessions delve into a variety of topics crucial to the rehabilitation field, such as the latest advancements in therapeutic techniques, evidence-based practices for enhancing patient outcomes, and ethical considerations in rehabilitation care.
By fostering a culture of continuous learning and professional growth, we ensure that all stakeholders are equipped with the latest knowledge and skills to deliver exceptional care and support to our clients throughout their rehabilitation journey.
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Find out more
For further details on how Circle Rehabilitation can work with case managers to support patients, please reach out to us today.