Terms and conditions

These Terms apply in addition to Circle Health Group’s Patient Terms and Conditions, which are available here: 
https://www.circlehealthgroup.co.uk/terms-and-conditions/patients  (“Patient Terms and Conditions”).

You should note that where any term set out in these Terms conflicts with our Patient Terms and Conditions, the provisions set out in our Patient Terms and Conditions will take precedence, unless we have expressly stated otherwise in these Terms.

When we use the words “we”, “our” or “us” in these Terms we mean Circle Health Group Limited, a limited company incorporated and registered in England and Wales with company number 02164270 whose registered office is at 1st Floor, 30 Cannon Street, London, EC4M 6XH.  You can find everything you need to know about us and our services on our website.

These Terms apply to the 15% Discount on Health Assessments Offer available only for new and existing customers of Bluebird Care for new health assessment bookings made from Monday 7th  September 2026 with treatment having taken place by Thursday 30th September 2027 (inclusive) (the "Offer Period") (this constitutes the "Promotional Offer").  You agree to comply with these Terms if you decide to use this Promotional Offer.

1. 15% Health Assessment Discount Offer available to you during the Offer Period.

1.1. Any further services provided by us will be governed by our private patient terms and conditions, which are available at: https://www.circlehealthgroup.co.uk/private-patients-terms-and-conditions.

1.2 Please note all costs paid by you are inclusive of VAT.

1.3 The Promotional Offer is only available during the Offer Period, but please note that the Promotional Offer is subject to availability at your chosen Circle Health Group Hospital. 

1.4. We reserve the right to withdraw the Promotional Offer at any time without notice.  Paragraph 3.2 of these Terms will apply to you if you have booked a new appointment with us prior to us withdrawing this offer.

1.5. To book your new health assessment appointment, you can scan the QR code provided on the poster to male an online booking. Alternatively, you can call our national enquiry centre where a member of our team will be able to arrange an appointment for you. Please quote “UI2 BLUEBIRD 15” , at the time of booking a health assessment, so that the discount can be applied. 

1.6. By booking and accepting an appointment for a health assessment, you agree to accept and comply with these Terms. We reserve the right to refuse that the Promotional Offer is applied to your booking if you breach these Terms.

2. Restrictions and requirements.

Please note the following restrictions and requirements apply to this Promotional Offer:

2.1. You must be over the age of 18 to benefit from this Promotional Offer.

2.2. The Promotional Offer is subject to availability during the Offer Period.

2.3 This offer is valid for new bookings only made during the Offer Period and does not apply to existing bookings.

2.4.  We will verify whether you are eligible for the Promotional Offer when your health assessment quote is provided to you. This will include us asking you for your personal details in line with the requirements that we have set out in paragraph 3.3 below. 

2.5. The 15% Discount on Health Assessments Offer will be deducted from your health assessment cost. No alternative offers are available. No cashback is available. 

2.6 The Promotional Offer is only available to individuals who are new or existing customers of Bluebird Care.

2.7. The Promotional Offer is * currently available at the following Circle Health Group hospitals:

Scotland

• The Albyn Hospital, 21–24 Albyn Place, Aberdeen, Aberdeenshire, AB10 1RW
• Kings Park Hospital, Polmaise Rd, Stirling FK7 9JH
• Ross Hall Clinic, Braehead Kings Inch Pl, Renfrew PA4 8WF

North East England and Yorkshire

• Huddersfield Private Hospital, Birkby Hall Road, Birkby, Huddersfield, West Yorks, HD2 2BL
• Thornbury Hospital, 312 Fulwood Road, Sheffield, South Yorkshire, S10 3BR
• The Duchy Hospital, Queen's Road, Harrogate HG2 0HF
• Woodlands Hospital, Morton Pk Wy, Darlington, DL1 4PL

North West England

• The Alexandra Hospital, Mill Ln, Cheadle SK8 2PX
• Circle Cheshire Clinic, The Courtyard, Hall Lane, Wincham, Northwich, Cheshire, CW9 6DG

Midlands and East England

• The Park Hospital, Sherwood Lodge Drive, Burntstump Country Park, Arnold, Notts, NG5 8RX
• The Priory, Priory Rd, Edgbaston, Birmingham B5 7UG
• St Edmunds Hospital, St Mary's Square, Bury Saint Edmunds IP33 2AA
• Three Shires Hospital, The Avenue, Cliftonville, Northampton NN1 5DR
• Chiltern Hospital, London Rd, Great Missenden HP16 0EN
• The Manor Hospital, Church End, Biddenham, Bedford MK40 4AW
• Meriden Hospital, University Hospital Site, Clifford Bridge Rd, Coventry CV2 2LQ

London and Greater London

• Hendon Hospital, 46/50 Sunny Gardens Road, Hendon, London, NW4 1RP
• London Independent Hospital, 1 Beaumont Square, London E1 4NL
• Clementine Churchill Hospital, Sudbury Hill, Harrow HA1 3RX
• Syon Hospital, 941 Great West Rd, Brentford TW8 9DU
• The Sloane Hospital, 25 Albemarle Rd, Beckenham BR3 5HS

South East England

• Chaucer Hospital, Nackington Rd, Canterbury CT4 7AR
• Goring Hall Hospital, Bodiam Ave, Goring-by-Sea, Worthing BN12 5AT
• The Hampshire Clinic, Basing Rd, Basingstoke RG24 7AL
• Mount Alvernia Hospital, Harvey Rd, Guildford GU1 3LX
• Sarum Road Hospital, Sarum Road, Winchester, Hampshire, SO22 5HA
• The Saxon Clinic, Saxon Street, Milton Keynes, Buckinghamshire, MK6 5LJ
• Princess Margaret Hospital, Osborne Rd, Windsor SL4 3SJ

South West England

• The Harbour Hospital, St Mary's Rd, Poole BH15 2BH
• Ridgeway Hospital, Moormead Rd, Wroughton, Swindon SN4 9DD
• Bath Clinic, Claverton Down Rd, Claverton Down, Combe Down, Bath BA2 7BR
• The Winterbourne Hospital, Herringston Rd, Dorchester DT1 2DR

*Please note, Circle Health Group are mobilising further sites to make the health assessment service more widely available.

3. General Provisions

3.1. We may revise these Terms from time to time.  

3.2. As we have mentioned at paragraph 1.5 above, we reserve the right to withdraw the Promotional Offer at any time without notice.  If we decide to rely on this right, and you have already booked your appointment, we will contact you to let you know that the Promotional Offer has been cancelled, and to give you the opportunity to confirm whether you would still like to go ahead with the appointment, or whether you would like to cancel. 

3.3. Personal information: please refer to our Patient Terms and Conditions for details of how we will process your personal information. 

3.4. Events outside of our control

3.4.1. We will make every effort to provide your appointment on the date that we confirm with you.  However, we cannot promise this, and we reserve the right to cancel or change the date of these.  There may be delays or cancellations for any reason, such as because of an event outside our reasonable control.  Where this happens, we will try to give as much notice to you as possible and our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the event outside our reasonable control.

3.4.2. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an event outside our reasonable control.

3.5 Your health assessment will be provided by Circle Health Group Limited's employees. Consultants engaged by us may also be involved in the services you have booked with us.  Please ensure that you carefully read our Patient Terms and Conditions in full to understand the role consultants may play in your care, including their responsibilities to you.

3.6. You have legal rights in relation to services not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Nothing in these Terms will affect these legal rights.  As mentioned in paragraph 3.5, please ensure that you carefully read our Patient Terms and Conditions in full to understand the role our staff and consultants engaged by us may play in your care, including their responsibilities to you. 

3.7. If there is any conflict or inconsistency between any marketing materials and these Terms, these Terms will take precedence.

3.8. We may transfer our rights and obligations under these Terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms.