Werndale Hospital

Werndale Hospital, part of Circle Health Group, offers excellent private healthcare treatment across a wide range of specialties in serene surroundings in Carmarthenshire. For over 32 years, the hospital has served patients from Carmarthenshire, Pembrokeshire, Ceredigion, Swansea, Neath Port Talbot, Bridgend, and Rhondda Cynon Taf. Werndale Hospital provides fast and convenient access to private treatment and services, encompassing orthopaedics, ophthalmology, general surgery, urology, ENT, gynaecology, and more. Our highly esteemed team of expert consultants and medical professionals provide caring, professional, and compassionate support throughout the patient journey. With dedicated nursing teams and a Resident Medical Officer available 24 hours a day, we prioritise patient safety within a welcoming and comfortable environment.

Werndale Hospital features two operating theatres, a comprehensive outpatient department, a diagnostic and imaging department with X-Ray, ultrasound, MRI services, and a dedicated physiotherapy team. Our state-of-the-art technology and on-site support services empower our consultants to perform a wide array of procedures, from routine investigations to complex surgeries. All patient rooms offer privacy, en-suite facilities, TVs, and nurse call bell facilities, ensuring comfort and peace of mind.

We also have a resident medical officer (RMO) who is available 24 hours a day to ensure that patients are safe and cared for at all times. Should your care needs change following surgery or treatment, we may need to transfer you to another hospital. This will either be to an NHS or another Circle hospital. Transfers of care only take place when absolutely necessary.

If you are paying for treatment yourself, we offer flexible payment options to help you spread the cost over months, or even years.

You can use our repayment calculator to find out what these instalments might be.

Department - please note all hospital admin departments are open Monday - Friday 8am - 5pm	Contact Number
Outpatients appointments	01267 225 644
Imaging and Diagnostics	01267 225 666
Self-pay enquiries	01267 225 641

 

Alternatively, you can contact our National Enquiry Centre. Their phone lines are open: Monday to Friday: 8am - 8pm Saturday & Sunday 9am - 5pm	01267 668 541

Our latest Patient Satisfaction scores*

• 97.7% patients said their overall experience of our service was good, or very good
• 99.1% patients would be likely or extremely likely to recommend their consultant to their friends or family
• 98.5% patients said their overall experience of the nursing care was very good, or excellent

We are proud of our patient care and work hard to make each patient's time with us as pleasant as possible. Our patient satisfaction survey is an important indicator of how well we achieve this and we monitor the results very closely.

*During the period of January to December 2024, Werndale Hospital received 1305 questionnaires from patients admitted for treatment.

What’s Changing 

We are entering a new era at Werndale Hospital and are embarking on an exciting redevelopment project at the hospital. These upgrades are key to expanding our services, reducing wait times, and creating a more welcoming and up-to-date space for everyone we care for. The new extension will include extra consulting and outpatient treatment rooms, additional theatre space, and eight new en-suite patient bedrooms. We are also upgrading our facilities and introducing enhanced technology to make sure you continue to experience quality care in a modern, welcoming environment. 

Staying Open and Operational 

While building work is underway, the hospital will remain fully open. All appointments, clinics, and surgeries will continue as planned. Our staff will be on hand to support you, and we are working hard behind the scenes to keep any disruption to a minimum. 

Access and Parking Changes 

There will be some temporary changes to how you access the hospital. To help keep things running smoothly around the building works, the car park will be manned by an attendant to support traffic flow and ensure patients can park safely. Where possible, we encourage you to consider being dropped off for your appointment, and to arrive just in time. 

New Entrance: During the building works, you will enter the hospital through a temporary entrance located near the front of the hospital, close to the car park entrance. Our car park attendant will be on hand to guide you. 

Reception: Once inside, you’ll be welcomed by our friendly reception team, who are ready to help with any questions. 

Coming for Surgery 

If you are arriving for surgery, please note that you will now enter through our temporary entrance. Once you have been checked in at reception, a member of our team will accompany you to the ward, ensuring you feel supported from the moment you arrive. 

Visitors are welcome after surgery. Visiting ends at 6pm, but if you need more flexibility, we can check with the ward team. They will do their best to help. 

Noise and Disruption 

While we are doing everything we can to keep disruption to a minimum, some noise is unavoidable during building works. We understand that noise can be unsettling, especially in a healthcare environment, and we want to reassure you that our staff are here to support you throughout. We will do our best to ensure a calm and comfortable environment for patients and visitors throughout the works. 

Construction will mostly take place during normal working hours (typically Monday to Friday, 8am to 5pm), and we are working closely with our contractors to reduce the impact wherever possible. 

Accessibility Support 

We are committed to making sure all patients can access the hospital safely and comfortably during this period. If you have any specific access needs - such as mobility assistance or help navigating the new entrance - please speak to a member of staff when you arrive or contact us ahead of your visit. Our team is here to help. 

Thank You 

We truly appreciate your patience and understanding while this important work takes place. These changes are a vital part of our plans to improve our hospital and provide even better, faster access to care for our patients - now and in the future.